Senior Strategy & Operations Manager (Japan Courier Pricing)
Operations · Full-time
Japan
About the role and team
Come drive growth in a fast paced, dynamic business. This role is part of the APAC Marketplace team, which tackles some of the region’s most complex problems. These problems involve tough strategic decisions, requiring analytical rigour and close collaboration across Uber. For a tenacious truth seeker, looking to unlock the next wave of growth for all 3 sides of the marketplace, this is the team for you.
Make magic in the marketplace joining the team at the intersection of our Earners, Consumers and Merchants. The Courier Pricing team manages complex marketplace dynamics and is suited to a commercially minded operator who is keen to roll up their sleeves and put strategy into action. You will be responsible for analyzing performance, forecasting trends, defining strategy, executing initiatives, and managing spend to budget. In doing so you will help millions of consumers in APAC add time back in their day with delicious food and critical conveniences and provide earnings opportunities to many hundreds of thousands more.
What you’ll do
- Optimize marketplace dynamics: Forecast and manage supply and demand to maintain equilibrium, ensuring fast delivery times and high order fulfillment while meeting monthly budget targets
- Incentive strategy & deployment: Design and deploy incentives that keep supply and demand in the marketplace balanced, choosing the structures and spend levels that result in the right tradeoff between spend, delivery experience, and courier earnings
- Performance reporting & insights: Own performance reporting - diagnose movements in marketplace ‘health indicators’, delivery experience outcomes, and spend
- Product launches: Partner with Engineering, Policy and Safety teams on the design and launch of new courier pricing products and incentive constructs
Basic Qualifications
- Experience - 5+ years in strategy, operations, pricing, analytics or consulting
- Analytics - experience dealing with complex data sets using excel/google sheets (SQL a plus) and proficiency with AI tooling to synthesis data-backed recommendations
- Problem solving - the ability to break down ambiguous problems by applying structure and using data-driven insights to solve them
- Ownership and delivery - demonstrated ability to work closely with cross-functional teams, plan and prioritise work streams across multiple projects and complete tasks with a high attention to detail
- Ability to thrive in a fast-paced and ambiguous environment
Preferred Qualifications
- Experience in pricing
- Strong business acumen and ability to develop a deep understanding of complex business fundamentals & market dynamics
- Ability to go deep on technical domains and translate key insights to leadership in a compelling and easy to understand way
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.