About the Role

Regulatory Support is a critical function within Community Operations at Uber, and is essential to the ongoing compliance and safety operations of our business. Regulatory Support Specialists help Uber to meet our local regulatory compliance requirements. Regulatory Support leverages several information channels to identify and report notifiable incidents to regulators, as well as respond to detailed requests for information from regulators.

Your Impact in Role:

1. Triage and draft notifiables for regulators
2. Draft responses to requests for information from regulators
3. Assist in projects: work on lookbacks and complete ad-hoc projects identified by the team

The Experience You'll Bring:

1. You will have some experience in a high-volume, fast-paced customer-facing role
2. A flair for writing - you know the right turn of phrase in all situations
3. Confidence in speaking - you will be the voice of Uber
4. Passion for helping others and creating support experiences that surprise and delight
5. Ability to break down complex problems, offer well thought-out recommendations and push problems to resolution with multiple stakeholders and decision-makers
6. Skilled at handling multiple tasks at once and you have the drive to see them to completion

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.