About the Role

Uber Delivery is seeking a Head of Delivery Partner Operations to lead a high-performing team and build the best platform for earners in Taiwan. Delivery partners (DPs)—who bring food and groceries from merchants to consumers—are one of Uber Eats’ most essential stakeholders. Our mission is to make Uber Delivery the preferred platform for restaurants, delivery partners, and eaters across Taiwan.

What You’ll Do

• Vision & Execution: Set the strategic direction, define OKRs, and drive the execution of Taiwan’s delivery partner operations.
• Problem Solving: Deliver results across a wide range of opportunity areas such as:

Growing the delivery partner onboarding funnel

Conducting user research

Leveraging data and analytics

Leading communication strategy

Improving delivery quality and compliance

Supporting EV adoption

Designing engagement programs

Driving successful product launches

• Stakeholder Management: Collaborate with local, regional, and global cross-functional teams—including Legal, Public Policy, Communications, Safety, and external stakeholders—to ensure alignment and seamless execution.
• Team Leadership: Lead, mentor, and grow a team of strategy and operations professionals. Foster a high-performance culture grounded in Uber’s values.

Basic Qualifications

• 6+ years of experience in general management, consulting, investment banking, tech, analytics, or operations
• Experience managing or leading teams is a plus
• Strong strategic thinking and analytical skills; ability to turn data into actionable insights
• Demonstrated success in building and leading high-performing teams
• Fluency in English is required; Mandarin Chinese is a strong plus
• Experience operating in a matrixed, cross-functional environment
• Strong organizational and project management skills
• Ability to thrive in a dynamic, fast-paced setting

Preferred Qualifications

• 8+ years of experience in general management, consulting, investment banking, technology, analytics, or operations
• 2+ years of experience managing and developing teams

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.