About the Role

The Driver Operations team is responsible for growing our driver base and improving the overall mobility marketplace. We serve nationwide driver base and internal stakeholders across the business to deliver the best possible experience and outcomes for our users.

We are seeking a proactive, creative and results-driven Senior Operations Manager to join our team in Seoul. In this role, you are responsible for working with our driver partners, developing strategies to improve their experience, launching new products, and

Join us if you love coming up with creative ideas and solutions, engaging stakeholders, getting new projects from zero to one, and committing to maximizing growth.

Your Impact in Role

• Regularly monitor marketplace pulse and engage drivers to identify priority opportunities.
• Own end-to-end product and feature launches to grow the market.
• Ensure internal stakeholders are secured for smooth day-to-day operations.

What You Will Need

• High fluency in Korean and English is required
• Excellent communication skills, engaging tech-phobic elderly demographic users directly and managing internal stakeholders across various verticals and levels
• Proficiency in data analysis and a data-driven mindset to inform decision-making
• Strong problem-solving abilities to navigate and build strategies to achieve growth challenges
• Experience with operating a digital platform or another consumer product or service company is a plus.
• Experience in Mobility, Tech, or OEM industry is a plus.
• Experience in experiment design (A/B testing, statistical analysis etc) is a plus.
• Proficiency with SQL, or (related) programming languages is a plus.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.