Surf Air Mobility is building a world where air travel is the most sustainable, affordable, comfortable, quiet, and fastest way to travel any distance. We have brought all of the pieces together in order to accelerate the next great revolution in aviation: electric flight. By unlocking affordable, more sustainable, personalized air transportation for everyone, Surf Air Mobility promises to bring aviation into the modern age.

POSITION DESCRIPTION
JOB TITLE: Licensed Dispatcher
DEPARTMENT: Operations
FLSA STATUS: Non-Exempt

POSITION SUMMARY:

The Dispatcher exercises joint flight release responsibilities with the flight crew. The Dispatcher is responsible for planning the safe and efficient operation in accordance with federal aviation regulations and company flight manuals. The Dispatcher preplans daily flight operations and informs appropriate personnel concerning changes in flight status. The Dispatcher validates suitability of crew and aircraft for each scheduled departure. The Dispatcher coordinates the optimum utilization of aircraft and crews during irregular operation(s). The Dispatcher is responsible for staying informed of the status of all assigned flights during their shift. The Dispatcher exercises joint release responsibility with the pilot in command within the operational control system to safely plan and release each flight.

A Part 135 licensed aircraft dispatcher's job is to ensure the safety and efficiency of flights by performing a variety of tasks, including:

Tasks and Responsibilities

• Utilizes all available tools to ensure safety and regulatory compliance are met or exceeded. Exercises joint release responsibility in conjunction with the flight crew in the interest of safety.
• Anticipates and proactively takes action to resolve future trip/dispatch events, situations, and opportunities.
• Flight planning: Creating accurate flight plans that include routing, weight and balance, and aircraft performance. Provides the highest level of safety and service for all Flight Crews, owners and employees by creating accurate, compliant flight-plans to include routing, weight & balance, and aircraft performance.
• Weather assessment: Evaluating weather and visibility conditions for the flight's departure and arrival to determine if the trip is feasible.
• Flight crew briefing: Ensuring the flight crew is properly briefed before departure
• Flight monitoring: Monitoring the flight's progress and communicating any changes to the flight crew. Flight Following as workload allows.
• Reviewing the aircraft's readiness for the flight.
• Maximizing the aircraft's payload.
• Releasing flights in accordance with company policies and procedures. Communicates with GOC and alters aircraft destinations as necessary.
• Maintaining and supporting key flight data on company flight tracking software
• Applying corrective action to minimize delays due to weather, maintenance, operations, or other disruptions
• Advising company personnel of potential safety concerns
• Coordinating with Maintenance Control to ensure aircraft status is safe and in compliance with regulations
• Signing off the aircraft before it can take flight
• Continuously looks for best practices and ways to integrate process improvement and efficiencies in the job function.
• Files flight-plans with the Air Traffic Control System.
• Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.

Education and Experience

• High School
• Bachelor's in Aviation Preferred
• FAA Flight Dispatcher License Required
• 0-2 years of experience

Knowledge, Skills, Abilities and Other

• Thorough knowledge of weather theory, charts, and reports in the METAR format including TAF's and NOTAMs.
• Must have knowledge of Federal Aviation Regulations, with an emphasis on Parts 91, 91K and 135.
• Internship or prior work experience with an airline, FBO, flight department or airport is beneficial.

Miscellaneous Requirements:

• Authorized to work in the United States

Physical requirements:

• Must have sufficient vision and ability to safely perform the essential functions of the position in a normal office environment.
• Must be able to communicate through verbal, written, and electronic means.
• Must be able to access filing cabinets, drawers, and shelves of varying height.
• Must be able to move up to 25 pounds on an infrequent basis.

Benefits:

• Competitive Salary: Attractive compensation package based on experience.
• Health & Wellness: Full time team members are eligible to participate in comprehensive medical, dental, and vision plans. Additional benefits include air ambulance coverage, short-term disability, pet insurance, health savings accounts, company-paid life insurance and a retirement/ 401(k) plan. Eligibility for any benefit begins the first day of the month following 30 days of employment.
• Generous PTO plus paid holidays throughout the calendar year.
• Team member Discounts: As a member of the airline community, team members and immediate family members have access to the My ID Travel program. This program provides travel privileges on participating airlines, including:
  • Flight tickets at a significant discount
  • Discounts on hotels and resorts
  • Car rentals at reduced rates
  • Discounted cruises

At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Surf Air Mobility participates in E-Verify.