Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

Senior Enterprise Account Executive

Southeast Asia and/or Greater China

The Opportunity

This is a role for elite enterprise sellers who thrive in complex environments, think strategically, and lead every deal with curiosity, integrity, and conviction. You will work with senior executives at some of the world’s most recognizable brands, helping them transform how they engage customers at scale.

We are customer-obsessed. We care deeply about how we win, not just that we win.

What You’ll Do

• Own and close large, complex enterprise deals within a defined territory, engaging CMOs, CTOs, COOs, CIOs, EVPs, and SVPs at global brands
• Lead sophisticated sales cycles end to end, identifying decision-makers, influencers, and buying committees with confidence and precision
• Build tailored, outcome-driven solutions that help customers win in their markets
• Develop deep, trusted relationships with multiple stakeholders and consistently influence in a positive, authentic way
• Proactively generate new opportunities through networking, referrals, and disciplined territory planning
• Stay relentlessly curious about the industry, market dynamics, and competitive landscape to maintain a decisive sales edge
• Seek feedback continuously from leaders, peers, and customers to sharpen your craft and raise the bar
• Lead with character, do the right thing always, and take pride in how you show up for customers and teammates

Who You Are

• A proven enterprise seller with success selling into large organizations across Southeast Asia and or Greater China
• A top performer, consistently ranking in the top 5 percent of your sales organization
• An exceptional communicator who can engage confidently with senior executives
• Highly curious, coachable, and driven, with a work ethic that sets the standard
• Experienced in navigating complex, enterprise-wide SaaS deals, with 5 to 8 years of enterprise software sales experience
• Relationship-first in how you work, understanding that trust, empathy, and credibility unlock long-term value
• Passionate about the Customer Experience revolution and how digital and social platforms are reshaping how global brands connect with consumers
• Energized by change, motivated by learning, and excited to sell a best-in-class solution that sits at the centre of this transformation

If you are fearless in pursuit of excellence, obsessed with helping customers succeed, and motivated by building something meaningful, we would love to hear from you.

We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

• Lead a new category of enterprise software that we call Unified-CXM.

• Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.

• Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here.

To learn more about all-things-Sprinklr, visit our candidate resource hub here.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.