Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

Sprinklr is looking for a Revenue Analyst Summer Intern to support our Revenue Operations and Finance teams. In this role, you will help analyze revenue performance, support forecasting revenue accounting close processes, billings and cash collections and assist in ad hoc end-to-end Quote to Cash (Q2C) processes. and contribute to process improvements that drive smarter business decisions. This role will contribute to process improvements that drive smarter business decisions across the Revenue/Quote to Cash organization. You will collaborate with cross-functional teams and gain hands-on experience working in a global SaaS organization. Candidates based in New York or the East Coast are strongly preferred.

What You’ll Do:

Revenue Analysis & Monthly Accounting Close Process Reporting

• Support the preparation of recurring revenue reports and dashboards.
• Assist with analyzing revenue trends, pipeline performance, and key business metrics.
• Help maintain data accuracy across revenue and CRM systems.
• Assist in month end revenue accounting close procedures; reconciliations and preparation of journal entries

Billings & Cash Collections

• Support monthly billing processes
• Assist in creation of forecasts and dashboard reporting
• Work with Collections team to assist in cash collections from customers

Q2C Improvement Processes

• Assist Revenue Leadership in special projects related to improving process flow, business practices and approvals across the Q2C process, leveraging automation where possible

Forecasting & Process Improvement

• Assist with revenue forecasting and planning activities.
• Identify opportunities to improve reporting, workflows, and data processes.
• Partner with Sales, Finance, and Operations teams to support strategic initiatives.

What You Bring

• Pursuing a degree in Finance, Accounting, Business, Economics, Data Analytics, or a related field
• Strong Microsoft Excel and/or Google Sheets skills
• Interest in Revenue Operations, Finance, or the SaaS industry
• Analytical mindset with strong attention to detail
• Strong written and verbal communication skills
• Ability to work collaboratively in a global, cross-functional environment
• Candidates located near our New York headquarters are preferred

What You’ll Learn

• How revenue operations and forecasting work in a global SaaS company
• Exposure to pipeline management, bookings, and recurring revenue metrics
• Hands-on experience with data analysis and reporting tools
• How cross-functional teams collaborate to drive growth and revenue strategy
• Insight into Sprinklr’s business model and product ecosystem

We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

• Lead a new category of enterprise software that we call Unified-CXM.

• Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.

• Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here.

To learn more about all-things-Sprinklr, visit our candidate resource hub here.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

JOB REQ COMPENSATION RANGE

The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.