OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync.Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary:

The Data Solutions Engineer will be responsible for driving successful customer data integration implementations from start to finish, including database schema management, configuring ETL tools, and scripting, as required, to enable customers to maximize their OpenGov value. As a trusted advisor with deep database expertise and data migrations expertise, this role will understand the customer’s goals, pain points, and workflows.

Responsibilities:

Act as technical point of contact for new customer integrations or those expanding to implement additional functionality
Implement complex SQL and ETL solutions
Perform new integrations implementations from start to finish
Confirm customer requirements and needs and provide guidance, assistance, and support to customers in the integrations solution
Interact directly with government personnel when required and guide them through the integrations process
Identify customer pain points and partner with cross-functional teams to simplify, enhance and automate existing processes that will improve customer workflow
Work closely with the Project Management, Customer Success Management, and Integration teams to facilitate and drive a consistent customer experience and ensure successful projects for customers

Ability to organize a portfolio of 8-10 projects for tracking and delivery

Create requirements documentation based on customer feedback or project needs

Requirements and Preferred Experience:

1+ years of experience in professional services delivery
2+ years SQL scripting experience
1+ years of Python, or similar, experience
Experience with different database systems
Ability to adapt to a rapidly changing product and respond strategically to customer needs
Strong interpersonal skills
Experience with budgeting concepts and practices and/or finance/budgeting solutions nice to have
Organize own work for daily, weekly, and monthly work plans
Proactively communicate deadlines, updates, and issues to relevant parties
Experience with SaaS solutions, APIs, or Cloud technologies
Experience with Agile & Scrum methodologies

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including: