OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary:

OpenGov is on a mission to power more effective and accountable government. We’re elevating our brand to match that mission—and we’re hiring a Creative Director to lead the way.

The ideal candidate understands the power of Creativity as a business driver and will serve as a strategic partner to teams across the company, including marketing, product, sales, customer success, and executive leadership. You'll own our creative expression and visual brand across all channels and help bring it to life through world-class storytelling and design. You’ll shape not just what we say, but how we show up—delivering brand experiences that are bold, cohesive, and unmistakably OpenGov.

Key Responsibilities:

• Brand Leadership: Own and evolve OpenGov’s visual identity and brand voice, ensuring consistency across all internal and external communications.

• Creative Strategy: Translate business goals and customer insights into compelling creative concepts and advertising campaigns that support growth, engagement, and retention.

• Team Leadership: Manage, mentor, and inspire a high-performing team of creatives, fostering a culture of excellence, experimentation, and continuous improvement.

• Cross-Functional Collaboration: Partner with stakeholders across marketing, product, and beyond to ensure design supports and enhances strategic initiatives.

• Design Systems: Oversee the evolution and governance of OpenGov’s design systems, ensuring scalability and alignment across digital and print experiences.

• Production Oversight: Guide creative development from concept through execution across a range of media including web, digital advertising, video, events, presentations, and product marketing.

Qualifications:

• 10+ years of creative experience, including 3–5 years as a brand/creative lead.

• Hands-on design expertise across web, digital, and traditional formats - you've rolled up your sleeves to create exceptional work, not just directed it.

• Proven experience partnering with executive teams on brand identity and strategy.

• A portfolio that reflects bold thinking, sophisticated design, and multi-channel execution.

• Strong track record of building and scaling brand systems for high-growth B2B companies.

• Creative judgment and a confident point of view, paired with a collaborative spirit.

• Deep understanding of design thinking, creative strategy, and customer-centric storytelling.

• Clear leadership and communication skills with experience managing and mentoring teams.

• Comfortable working in an intense, fast-paced, collaborative environment with shifting priorities.

• Experience working with SaaS companies or within the govtech/public sector is a plus.

$160K - $180K

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families.

• Flexible vacation policy and paid company holidays

• 401(k) with company match

• Paid parental leave, wellness stipends, and HSA contributions

• Professional development and growth opportunities

• A collaborative office environment with weekly catered lunches